REPORT Overview

PR Crisis Analysis

A critical tool that assesses the impact and reach of a PR issue, delivering insights into public sentiment for strategic decision-making during times of intense public debate and controversy.
Report overview

Navigate a PR crisis with data backed insight

Leverage the Listening Crisis Analysis Report to measure the extent and scale of an escalating PR issue, ensuring swift brand protection based on data and insights.

Why use this research

  • Determine the scale and sentiment of a viral online crisis to inform efficient response strategies
  • Gather historical context to benchmark against competitors or previous issues
  • Inform decision-making in critical situations which may impact brand health and customer loyalty
  • Create informed PR responses based on the evolving public opinion and media coverage

Why use this research

  • Determine the scale and sentiment of a viral online crisis to inform efficient response strategies
  • Gather historical context to benchmark against competitors or previous issues
  • Inform decision-making in critical situations which may impact brand health and customer loyalty
  • Create informed PR responses based on the evolving public opinion and media coverage

What's Included

High-Level Crisis Summary

Distills the crisis into key points, setting the stage for deeper analysis by identifying escalating issues and major impact zones

Historical and Competitor Benchmarking

Compares the current crisis with past events and competitor responses to gauge severity and possible outcomes

Key Themes and Topics

Delves into the specifics of public discourse, examining key themes and sentiment driving the crisis narrative

Audience and Demographic Insights

Investigates how different audience segments and regions are reacting, offering insights for targeted messaging strategies

Response Strategy and Recommendations

Offers actionable insights from findings, evaluating and suggesting improvements for current and future crisis responses

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