Admit it, you’ve been there: buried in the comments of a piece of content, digging through the opinions of random people you’ve never met.
For most of my career, I’ve helped companies make sense of these conversations to build better products, communications and support.
The interesting nuggets are usually buried in the perspectives of the readers, not the writers, but gaining this perspective is just too time consuming for the average person.
To help, we’ve crowdsourced the opinions of thousands of people discussing the technology taking the world by storm: GPTs. This update to ChatGPT, which rolled out last night, is poised to change the AI game and impact almost every industry.
In this report, I explain what GPTs are, why they matter, and break down the key questions, topics and opportunities posed across social media.
